Contact Us

Dingxiang Wen(Manager)

Address: Room 1607 Building 31 No.86 Xinan Road Lvxiang Town Jinshan District, Shanghai, China

Tel: +86-21 59202987  Fax: +86-21 59202987

Mobile: +86 158 01935090

Skype: liehuonv

E-mail:liehuonv@163.com

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Home > FAQ

Sample Charge:

1. Samples charge: free samples for quantity of 5-10g.

Sample delivery time: 1-3 working days, new client bears the shipping cost firstly, and this cost will deduct from your future order directly, but based on your future order amount exceed $500.

 

2. Samples charge: Charge samples fee if samples quantity needed are above 10g.

Sample delivery time: 1-3 working days.

Client bear the shipping cost firstly, and this cost will deduct from your future order directly, but based on your order amount exceed $500.

Advantage:

1. Low MOQ: It can meet your personal business very well.

2. Cheapest shipping way available: If you don't need the seeds urgently, and wish to save cost, then you can choose China Post Air Mail for delivery if quantity less or equal to 2kgs, and choose China Post Air Parcel for delivery if quantity is 2kgs-30kg (the longest of your package can not longer than 1.15M), both of these 2 delivery methods are more safety than FedEx/EMS/TNT/DHL.

Safety: If you are not sure your seeds can be imported from your country customs easily or not, and then these 2 shipping ways are your best choose.

Shipping days on way:

Asia/European/American countries takes about 7-15 days.

African countries takes about 7-30 days.

3. Good Service: We treat clients as friend.

4. Good Quality: We have strict quality control system .Good reputation in the market.

5. Fast & Cheap Delivery: We have big discount from forwarder (Long Contract).

 

Our Innovation

Quality & Service At Fairy Valley, our #1 priority has always been providing our clients with great quality products and superior customer service.

Quick Lead Time We're dedicated to providing the quickest turnaround times and work very hard to ensure that all of your deadlines met.

Unbeatable Prices We continuously strive to find ways of reducing our production costs, and passing the savings over to you!

Brand Awareness The goal of any strong brand is achieve a level of awareness that instills the idea of quality and value into all of your potential customers.

Special Offers In order to maintain our competitive edge, we are constantly running special offers on our Special Offer Daily website. Contact our sales team to see how we can help you save a lot of money.

Order Guide

General Order Information

We take great pride in our work and in the wide variety of products that we offer. We are experienced in servicing the US market, European market and Africa market.

 

Our success has been based on our understanding of the demands of quality seeds and marketing deadlines. That's why we always ensure that every order delivery in time.

 

Check below for more information on placing an order

1. Inquiry-Professional quotation.

2. Confirm the prices, lead time, payment term you prefer etc.

3. Fairy Valley sales send the Proforma Invoice with Fairy Valley stamp.

4. Customer makes the payment for order and sends us bank receipt.

5. Firstly-Inform clients that we have got the payment, and ask our growing base pack your seeds to send us, It will take about 2 working days. 

  6. Secondly-send you photos of your goods and package condition, so you can see what your goods look like and know your order status.

7. Inform the tracking number and check the status for you.

8. Order can be say “finish” when you receive the goods and satisfy with them.

9. Feedback to Fairy Valley about the Quality, Service, Market Feedback & Suggestion. And we can do better for you next time.